I had a FBA order that the customer messaged me and wanted a refund but didn’t want to go outside and return do to Social Distancing and her husband having terminal cancer. I mistakenly issued her a return for the full amount. I meant to issue her a general adjustment instead of a return so she would not have to ship the item back. Is there anyway to change the refund so she will not have to ship the item back. I don’t want her to get charged for the item since she is under the impression the item does not have to be shipped back. Any help would be greatly appreciated!