MCF with a single customer who purchased multiple items


#1

Hello, I was wondering how to handle MCF from a customer who purchased multiple items at checkout, but is a single order. For example: if John Smith bought 3 t-shirts, (red, black, and blue), and his order number was #123456

How do I upload MCF orders via bulk and make sure the products are packaged and shipped together versus separately? Obviously to save on multiple packages and shipping cost.

An Amazon support person told me to label them as these order #'s:
#123456-1
#123456-2
#123456-3

But this person was wrong, as the customer received 3 separate packages and I was charged shipping for each.

Does anyone know how to combine the products into one order for a single customer via MCF bulk upload?

Thank you in advance.


closed #2

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