I sold an item on Etsy for $14.75 to be sent MCF and Amazon take a fee of $5.55. The package never gets to USPS, so I make a claim and Amazon refund me $9.20, which is the sale price minus the MCF fee . But I have already paid the MCF fee so I now have a credit on my account for $9.20 and a debit for $5.55, so I am left with $3.65. This is $11.10 less than the sale price, so the $5.55 is being taken off twice.
I checked back on my previous refunds and they are all the same, which probably means all MCF sellers are losing out.
If I had sold the item for $11 I would have paid $5.55, then got a refund of $5.45, so I would lose money because Amazon lost the package. Am I missing something or has Amazon got this wrong?