I have recreated the old Amazon dashboard that was actually useful and functional for my company. The only thing I can’t find in MWS is where to pull the “Manage Seller Fulfilled Returns” information.
We have many items that are exempted from automatic returns, and need to pull the information as display only for when there is a return that we need to authorize. Where in the world can we get this information? I haven’t been able to find it anywhere in the orders area, in reports, or anyplace else!
Amazon penalizes us if we don’t authorize a return request right away, but they removed the ability to see when there is a return we need to authorize from the main seller central page. I need to pull that information for MY seller central page that I have coded using the API so that I can see immediately when I need to take action and authorize a return request from customers.