Hello Amazon Seller Community
I am writing to bring attention to a serious and escalating issue that is harming my business and potentially many other sellers. Over a short period, my account has been hit with dozens of A-to-Z claims for "package not received," resulting in tens of thousands of dollars in forced refunds, despite clear evidence that all orders were shipped on time and delivered within Amazon’s promised delivery window.
✅ 99.5% valid tracking & on-time delivery
✅ Carrier POD (photos)
🚫 Buyers refusing replacements - demanding only refunds
🔍 Fraud Patterns:
• Identical claim templates across orders
• High-value items targeted （1000+ per order）
• Delivery proof ignored by Amazon
📌 Example Orders:
#112-7630690-3985013
#113-3705312-7797828
#111-1936292-5274601
#113-2002090-8728229
#113-9746546-4879457
If you’ve experienced similar suspicious A-to-Z spikes, please: Reply to this thread with your case details. Any advice on how to protect our money would be appreciated.
@Seller_FJwyF3iu5qxUY @Seller_1KYLYkgAlu4xX @Seller_s3amN64nZ4y9V @Seller_RsATYbG9XP0HP @Seller_ovM5p622oIbGp @Seller_RsATYbG9XP0HP @Seller_t9kvdr2yixQej @Seller_khUF6HPR2AHxu @Seller_nS0jcFQNDLG3e @Seller_khUF6HPR2AHxu @Seller_vtQxROP6UNr1O @Seller_l3eCP9f1PtJXC
