Is anyone else having the same problem as me?

Hi, I was recently approved to sell the brand, but when I tried to jump on the listing, I am now being blocked due to Amazon stating that they are currently not accepting applications to sell "Other Human Ingestible Products". I have already purchased the product since it was open for selling and now that I have the product, I'm not able to list it. My seller catalog does show I'm approved to sell. Is there some help you can provide to enable me to list and sell this product?

Corresponding Case ID: 17496490501

my husband, who owned the business, passed away over a year ago. I closed the account but now i need the tax 1099 and everytime I try I get a message that my account is inactive. I know this because i closed it but i still need the 2024 tax forms. how do i get the form so I can file the taxes for 2024

Dear staff,

my case ID is 17514599971

This case was denied immediately after I submitted. The reason provided is "This decision was made since we could not verify the registered business name and business identifier (e.g. tax ID number or business ID number) provided by you at the time submitting the Brand Registry enrollment form." Then I appealed and provide the exact same information as the original application, and this time it was accepted.

Could you help me find out why it happened so that next time when I make the brand registry it would successfully proceed?