'Less than $10 No Tracking Needed Program' Discontinued?


#1

Has Amazon’s program to allow items with price + shipping = less than $10 to be shipped without tracking (using USPS First Class) been discontinued? Amazon is now telling me that all of the orders that I shipped without tracking are Invalid Tracking now.

Here is the program as described by Amazon in October 2019:

seller.service05@amazon.com> Fri, Oct 4, 2019, 9:36 AM
Hello from Amazon Selling Partner Support,
I understand that you would like to know the steps to take when confirming shipping on orders for small items priced less than $10.
I would like to inform you that for shipping small products and products less that $10, our system detects such orders and for such orders valid tracking number will not affect the Account metrics. You only have to ensure that the price is less than $10 and the carrier used is USPS.
Regarding steps to confirm shipments for small products and products less that $10 there is no special procedure other than the above mentioned steps.
Although we require you to provide valid tracking numbers for 95% of your U.S. shipments, items small enough to be sent in First Class or Standard Mail envelopes are excluded from this requirement, meaning you won’t incur a penalty stemming from these types of shipments.

Only now I am getting dinged on my metrics. Any help out there?


#2

I don’t understand your concern. What’s your concern?
Although we require you to provide valid tracking numbers for 95% of your U.S. shipments, items small enough to be sent in First Class or Standard Mail envelopes are excluded from this requirement, meaning you won’t incur a penalty stemming from these types of shipments.
You can also buy tracking. Go to the post office and ask for extra tracking, they will charge you.


#3

Check this announcement Upcoming changes in shipment confirmation

It indicates:

  • Beginning May 3, 2021 , Amazon will validate tracking details (including carrier name and tracking ID) for all seller-fulfilled orders, and show warnings for invalid tracking details.

Since then there have been a few threads regarding this problem. I don’t know how it actually ended, but I do recommend that you keep the announcement in mind.


#4

My concern is: that although the Amazon policy (which you quoted above) states that items small enough to be sent in First Class or Standard Mail envelopes will be excluded from the 95% valid tracking requirement, Amazon is tagging these orders now as Invalid and is not excluding them.


#5

Thank you. I will look into that.