Hello team,

There must have been a mistake. I am the brand owner of this product & Amazon is telling me that they are not taking applications to sell it. It is a brand new listing with 1 sale today when it became Active. Suddenly it got deactivated & now I cannot even apply to sell it. Not sure what went south. Case ID 17508659721

Hello, I am struggling with this for three weeks now. I have my own Brand called RIAAYoga. I have the brand approval. I have listed Yoga Mats as my product. I got the GTIN exemption. I created a listing using Amazon AI, posted those. They have remained in "Inactive" state. I have total of 5 ASINs in this state. I keep contacting Amazon central support to know why they remain inactive. I get a message saying edit the listing to remove one word "antimicrobial" from the description. Sure, I am happy to do that (the word was put in with Amazon AI for product description to begin with). But I can't edit the product because they are inactive. When I file a case for the fact that I can't edit they either say "I don't have the approval to list these" (its my brand, so I don't understand why!!!) with no suggestion on how to request it. When I ask how do I get that approval, they say the ASIN is inactive so contact us.

Chatting for hours hasn't help. Every chat starts from the scratch, I need to explain all of the above and I am transferred from one specialist to another. After an hour, they say "someone will reach out to you over email" and the above circle resumes, every single time.

Could someone help me understand how to get out of this scenario. These are Yoga Mats, absolutely harmless.

"We recently moved our business from Turkey to the USA. As part of this change, we need to update Amazon's Business Entity Country to the USA. However, we are unable to update the country in the Business Entity section. We opened a case with Seller Support and changed our official business address to the USA (currently in the verification phase). We completed the tax interview and updated it with our US tax information, but the option to change the country in the business entity section is still blocked. Since our business is now located in the USA, please let us know what we need to do to update this. Thank you very much!"

I have contacted Amazon many times via e-mail and called them on the phone regarding the issue, but they have difficulty understanding my problem. However, it is a very simple problem. I am adding whoever is authorized at Amazon to the bottom of the message and requesting that they help me. My Amazon support case number is: 17509255981

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Hi y'all.

A month ago i noticed that Amazon Mexico deposit X amount in my bank account. I contacted my bank and they told me it was for something i sold in Mexico. How did this happen? I didnt know that i had an account (or whatever they call) in Mexico and Canada too.

I read something online about how to change the status from active to inactive but then there was this message:

Note: Any applicable monthly subscription fees will continue to be charged, even if the fees are due while your listings are inactive. If you don’t want to be charged a monthly subscription fee, you can choose to downgrade your account from a Professional selling plan to an Individual selling plan.

Is that right? Sometimes i feel like amazon wants you to fail and give up. just when you think you've got all figured out, Amazon throws you a curveball.

I dont know how amazon works on the old accounts but for me, a beginner, it feels like going to war everyday.

Thank you!