Near the beginning of this month something changed internally within Amazon which cause our sales to unexpectedly change. We have been here for years and have very consistent sales patterns so it is easy for me to tell when something like this happens.
We have still been getting sales but nothing compared to what we were previously doing. It looks like the “Category Item Type” or “Item Type Keyword” is showing as missing when I check the help section of seller central.
I have tried changing this manually within Seller Central and am having a hard time getting this error to go away. I called SS and they allowed me to download Category Listings Report to check my listings.
I’m not really sure what I need to change this to fix the issue so that I don’t receive the error any more. I’m thinking maybe the category of the original listing is no longer available? Please help, I’ve searched forums and tried to find solutions to this but have not had any luck as of now.