I’ve been experiencing ongoing difficulty getting approved to sell P&G products through Amazon Seller Central.
I submitted an invoice that fully meets Amazon’s requirements, and my requirements were altered, because on a normal seller application on of the requirements is 10-50 units! They outright wanted me to get 200 units right out the gate it was a big spend, but its fine i'm going to be a amazon seller until I the day I die anyway so its fine lol!
It includes over 200 units of my swiffer product
It comes from a verified distributor
Is dated within 180 days,
And includes all necessary contact information. My info that matches my seller account, and my wholesalers contact info
However, each time I apply, I receive the same vague response stating:
“We cannot accept the INVOICE that you provided because we are unable to verify the transaction with the supplier. The documents that you provide must be authentic and unaltered.”
I’ve reached out to my wholesaler directly, and he has confirmed multiple times over the past week and a half that no one from Amazon has attempted to contact him. I am confident the documents I submitted are valid and unedited!
In my opinion it just seems a little unfair to decline my applications on multiple occurrences without fact checking my invoices has anyone else had this problem, if so any suggestions on how I can get someone to manually review my application?
I respectfully ask that you escalate or manually review my application and reach out to the supplier if needed amazon support if you see this. Please forward it to the correct department. I need to get to the bottom of whats going on because everytime I contact amazon seller support they cant help me because they say
"Another team reviews the seller applications, and its no way for me to contact them"
which is odd.. how can i figure out whats really wrong with my invoices with vague answers, and nobody contacting my wholesaler? Im just stuck... I cant do anything right now.