Hello Amazon sellers,
I wonder if i’m facing a fraud situation?
I receive a return request this afternoon, March 20, and below is the reason for his return :
“The water bottle will NOT stay in the holder when even half full. The clip that holds the bottle is too weak. This product is useless”
However, when I check his order record, it shows he ordered this on March 19, and I just drop of his package to the USPS this afternoon, which mean that is no way for him to have the product on hand? How can he said that if he hasn’t received the product?
What should I do now? Thank you for the help!