Hi everyone,I’m running into a frustrating issue while trying to register my brand on Amazon. I’ve submitted multiple images of my actual product with my brand logo clearly shown — and yes, it’s my own photo taken with my phone. But I keep getting the same rejection message: The product images you provided do not display the label permanently affixed to the product or its packaging. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them.I’ve tried different angles, lighting, background, etc., but I still get the same message. It’s my real product, with a real logo on it — not photoshopped. I even printed the logo directly onto the packaging, and still no luck.Has anyone dealt with this before? Any tips on how to get past this? I just want to get my brand approved — this feels like a brick wall.Appreciate any help!

We have a product for ASIN B0D95QD6C5 that has been flagged for compliance in the whitening and whitening category. We explained in the compliance record section of the backend that the misjudgment was successful, and this compliance has already been approved. However, the product has not been restored for a long time. We currently have no path to submit an appeal. It has been three months since we opened the email case appeal and it is still under review. Could you please help us check the issue with ASIN B0D95QD6C5? The relevant compliance audit case ID is 16656083991. Please help us restore ASIN B0D95QD6C5 as soon as possible. The product has not been restored for four months since its approval, which has caused us serious losses. We hope you can help us restore ASIN B0D95QD6C5 as soon as possible. Thank you!

Hello, I have been away from my account for more than 1 year. My account has become inactive. Amazon asks me for an invoice for the last 365 days for verification. However, I have not made any sales on Amazon in the last 365 days. Instead, I sent an older invoice. But it was not accepted.

discussion.Hi @Seller_t9kvdr2yixQej@Seller_l7Jtck9jxnEA0I am trying to understand why my insurance was rejected when my coi was correct I want to rectify this as quickly as possible to keep my account active. The email response I got was

--The insurer name mentioned on your proof of insurance does not match the name of insurer that you provided in Seller Central. Enter the correct insurer name from your proof of insurance in Seller Central when re-submitting the proof of insurance for verification. Note that the insurer name may be different from the producer name on the proof of insurance.

--Your proof of insurance indicates that your policy limits are less than USD 1 million per occurrence and in aggregate. Amazon requires policy limits of at least USD 1 million per occurrence and in aggregate. You can also provide limits of indemnity or the equivalent per occurrence and in aggregate of 1 million USD and above.

I have filed a case and my ID is 17519137271, can you clarify what is required as insurance is occurrence based and 1million usd,