We had an infringement claim filed weeks ago by the trademark holder of a compound word (“miniscraper”) . We had a small scraper and had the term in that existed in our listing with a space (“mini scraper”). Amazon still removed the listing because of infringement - even though the trademarked term (without the space) did not exist in our listing.
All we’ve received from Amazon are appeal denials and form letters saying we must prove the product is legitimate. No response from the IP infringement filer despite multiple explanations - so the listing is still inactive.
The fact that someone can file a claim like this and then not respond should be a huge concern to every Amazon seller. Can you imagine if someone were to trademark “miniscrewdriver” and then filed infringement notices against anyone with “mini screwdriver” in the listing?
Any suggestions on approaches to this type of situation? Has anyone tried to go after the infringement filer in cases like this?
Very frustrating and concerning!