Incorrect MWS/API data for Amazon Global Store listings means repricer is prevented from working properly

#1

I’ve noticed that on a lot of my listings now I’m facing competition from Amazon Global Store.

I use a repricer but it’s being given wrong information from the API.

Specifically, the API reports that the buybox price (belonging to Amazon Global Store) has a ShippingPrice cost, even though when you visit the page you will see the item advertised as being Free Delivery.

Example: B005HC335A

Visiting the page will show a price of $7.04, free delivery.

However the GetCompetitivePricingForASIN API reports a price of $7.04 + $9.75 delivery, for a total of $16.79.

The result is that my repricer thinks I already have the lowest price, but I don’t.

Has anyone else had a problem like this?

#2

You may wish to look in the section of this forum for MWS


Amazon Marketplace Web Service (MWS)

#3

Hi @Outstanding_Outlet_U

I see that you have created a Seller Support case this morning for this, thank you for providing excellent detail in the issue you are experiencing. The case is currently being routed to the proper team. However, I am going to see if I can get this escalated for you. You should be contacted directly regarding this issue.

Thank you,
Steve