How to upload a 360 Spin image in zip file


#1

Hi,
As per the instruction given in this blog post, i have done all the essential development.

Now as per the article i have to post the file shared url to our Amazon representative.
Please guide us to send or upload the 360 spin images for our prodcuts.


#2

I am having the same problem. There is no ‘Amazon rep’ listed anywhere in my seller account.

I just wrote to support and asked where we go to upload the images. I mentioned that we have 72 images for the 360 listing content [which is NOT A+ content nor a video.]

Of course, I got an-auto-bot reply telling me where to upload a video. I don’t have a video!

If anyone has more information on where to (1) upload the 360 data or (2) which entity to contact, I would also appreciate it.


#3

Has anyone found out how to upload 360˚ spin images?

We’ve tried opening a ticket but can’t get past a bot directing us elsewhere.


#4

Bumping this up.


#5

Yes, you need to file a support ticket.


closed #6

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.