How to submit CPC inspection items and pass the review


I submitted a CPC test report for children ’s products. The test items all meet the requirements, but the audit team did not seriously review the CPC test items. They also requested the submission of genuine images. The laboratory also clearly captured the product and displayed it in the report. When we submitted again, we also pointed out to the relevant team that the laboratory provided detailed information about passing the test. They replied that there were no related testing items.
I ask you to give me some suggestions, how can I reply. Or how to submit genuine images to meet their review standards.