Redacted is correct. If an item is inactive, the data feed from Amazon doesn’t report the item to the repricer. The problem is occurring on the front end, when an item is initially priced or when you use the price/quantity file upload. The uploads are not “taking.”
Now- there IS a way to address this issue, but it’s an awful process and carries some important downsides that must be observed. Still, I offer the advice in case it helps someone.
I discovered today that I CAN manually input a price successfully for 1 item. Since we sell only used books, the price MUST be lower the the lowest price for a new copy. But, you have to go to the product page to find the shipping amount so you have an accurate picture of the lowest new book price. If the total of the new book + shipping is say $15, you MUST price below $15 to get the price to stick. I know this isn’t helpful to those of you selling rare or collectible books, but perhaps in a few cases you can find some pricing you can live with vs. a new copy.
Here are the problems/downsides to doing this:
1- You cannot put the item into a repricer unless your max price is below new price. Otherwise, the repricer will un-do all your manual work and send the item to error.
2- Speak of… this is a VERY manual process. You can only do 1 item at a time. The uploads don’t work at this time. For me, with almost 500 inactive items it’s just not worth the time and effort it would take.
3- If you do decide to manually reprice things, keep in mind that for “everyday” books someone else may beat your price quickly but at least you’ll (hopefully) have items activated. This is another reason it’s not worth the time and effort. We sell using a low-price strategy so to go through hundreds of items manually only to lose price position quickly, and without the assistance of a repricer, is a complete waste of time.
All that said, others may find this info useful until Amazon gets its house in order.