To whom it may concern:
Here is the Original Suspension Notice:
November 27, 2016
Your Amazon.com Seller Account
We still need more information about the items at the end of this email. Please reply to this email with copies of invoices or receipts that include the following:
– Supplier information (name, phone number, address, website)
– Buyer information (name, phone number, address, website)
– Invoice date (must be issued in the last 365 days)
– Item descriptions
– Item quantities
November 29, 2016
We still need more information about your plan to address Inauthentic Item complaints.
Please reply to this email with a plan that explains
– The issues that caused the complaints.
– The actions you have taken to resolve the issues and prevent similar complaints.
December 15, 2016
Your Amazon.com selling privileges have been removed
February 8, 2017
I summited an appeal that I knew nothing about why amazon had removed my selling privileges and I cannot provide any purchase invoice,because I was selling extra spare products.
If I was accidentally selling counterfeit items cause any right owner complaint I had already deleted them before amazon done it.But I had never ever been selling any inauthentic item,had not even sold any item as a amazon seller.
If I was happenedly using other’s brand name,I have checked the trademark database and updated my username.
Here is the latest case I summited for suspended account:
Mar 30, 2019
I applied an individual seller account in 2016,at that time I tried to sell some own unused goods on amazon without any purchase invoice therefore amazon suspended my account.During these years I have been learning how to sell on amazon in other company.Now I decide to apply a business seller account for a startup.Should I reactivate this individual account and upgrade it to a business account?
As I know opening a new account after being suspended is not allowed,please help me.