We have two listings tagged with violations for Restricted Product Policy Violations, mainly for pesticide products, which require an EPA registration number or documentation.

In the listing creation, we already declared that the product is exempted from EPA registration based on the article for epa.gov exempted from FIFRA.

We could also provide an EPA certification with an Establishment number just in case the system filters our account. However, the system still tagged us as having violated the law. So, we tried to appeal with the appeal letter with all the information needed for the exemption and the establishment number.

As usual, the compliance team auto-rejected and did not read the appeal letter, and the other department kept saying we needed to create a new listing with a new ASIN and SKU, which is not the resolution we're looking for. The listing is abided by compliance with the pesticide. On a side note, the listing hasn't even launched to the market, nor has any inventory, and is currently being modified by our team.

I need to escalate this since the Account Health Specialist team isn't helpful anymore. Is it me, or is Amazon cutting its budget and hiring people from India? They're not helpful at all. You're already frustrated with the violation and talking to someone who can't even understand you.

We need to recover our listing, and this is the appeal case IDs 17523705991 and 17523960061 that has been auto rejected.

Hello,

I received an email stating that my account is associated with another one. When I lived at a different address, I created both a buyer and a seller account, but the seller account was never verified by Amazon.

After moving, I opened a new Amazon account and started selling. From my previous account, I contacted support, and they advised me to delete the account. I followed their instructions and took screenshots as proof for Amazon. However, this still seems to be insufficient for resuming my sales.

I need advice on how to proceed. I have already explained everything in detail to support.

My case from another account Case ID: **17515661531**

Dear Amazon Representatives,

I am seeking assistance regarding my Amazon UK seller account deactivation appeal, which has been pending for over a week without any response.

Case Details:

My account was deactivated under Section 3 of the Amazon Services Europe Business Solutions Agreementbecause I did not update my account information on time, making it invalid for payment processing verification.

However, my Amazon UK account has been inactive for years, as I have never used it or conducted any business in the UK or EU marketplaces.

My Amazon UK account was automatically created when I opened my Amazon US account, and I have never conducted business in the UK or EU markets. As a result, my Amazon US account was also affected and deactivated, despite it being the only marketplace where I conduct business.

I submitted my appeal on March 24, providing all the required documents to confirm my actual business location and country.At the time of submission, I was informed that the review process would take 1–2 days, but I have yet to receive any updates.

Could an Amazon representative please check the status of my appeal and confirm whether any additional information is required?

I would greatly appreciate any guidance on how to proceed, as the lack of response is delaying my ability to resolve this issue.Thank you for your time and support. I look forward to your assistance.

I received the following violation and I do not have an authorization letter, I proceeded to delete the listing, how can I resolve the incident?

Thank you for joining the video call on 03/26/2025 . To complete your identity verification, you must share the following information: -- An authorization letter or licensing agreements or Invoices from the brand to prove that you are approved to sell merchandise for the following Brand Note: These documents must be authentic, unaltered and sent only in PDF, JPG, PNG or GIF format. ASIN : B0D4Z7RHJD , Quantity : 167 ; What happens if I do not send the requested information? If you don't provide this information within 3 business days, or if your verification isn't successful, we may not allow you to sell on Amazon.