Request removal of two fake one-star reviews

Review #1: "Collar just doesn't work no matter what the settings"

Review Date: March 30, 2025

Delivery Date: March 30, 2025

Order ID: 111-6615091-8450637

Review #2: "You should hear my dogs barking and barking. Trouble shooting all day. Still not working"

Review Date: March 30, 2025

Delivery Date: March 30, 2025

Order ID: 112-2169539-1175441

Reasons for Requesting Review Removal:

1. Premature Posting (Violates Amazon’s Review Guidelines)

Both reviews were posted on the same day the product was delivered, which makes it highly improbable that the customers had sufficient time to properly test the product. Given the nature of the product, it would be impossible to thoroughly evaluate its performance in such a short amount of time. Amazon’s policy states that reviews should reflect genuine use of the product, which cannot be achieved with such a quick review after delivery.

Evidence: Reviews were submitted within hours of delivery, which indicates they were not based on a genuine, thoughtful evaluation of the product.

2. Focus on Shipping Issues Instead of Product Performance (Violates Amazon’s Review Guidelines)

In Review #1, the reviewer mentions that they believe the product was damaged during shipping, stating, “I'm pretty sure mine was damaged from just bouncing around the box in shipping.” According to Amazon’s review guidelines, the focus of a review should be on product performance, not issues related to shipping or packaging.

Evidence: The reviewer’s mention of shipping damage distracts from the actual product experience, which is irrelevant to the review of the product itself.

3. Suspicious Timing and Potential Malicious Activity

Both reviews were posted on the same day, which raises suspicion. It is highly unlikely that two separate customers would experience identical issues and post reviews within hours of receiving the product. This may indicate malicious activity, possibly from a competitor trying to harm the product’s reputation.

Evidence: The same-day posting and similar negative tone of both reviews are unusual and could indicate coordinated activity or a competitor’s interference.

4. Excessive Negative Language (Violates Amazon’s Review Guidelines)

In Review #1, the reviewer uses excessive negative language like “cheaply made,” “insanely defective,” and “looks like a cheap toy.” While expressing dissatisfaction is acceptable, such extreme language can be seen as defamatory, especially when no specific, actionable reasons for the product’s failure are provided.

Evidence: Phrases like “insanely defective” and “cheap toy” are inflammatory and do not adhere to Amazon’s policy of constructive and respectful feedback.

5. Unbelievable Test Timing (Violates Amazon’s Review Guidelines)

In Review #1, the reviewer mentions that the collar went off “in the middle of the night when it was completely quiet and it was hanging from a key rack.” Given that the product was delivered on March 30, 2025, by 2:59 AM EST, it is highly unlikely that the reviewer could have conducted the test in the middle of the night and still have posted a review just hours after delivery. This raises serious concerns about the authenticity of the review.

Evidence: The delivery time of 2:59 AM EST on March 30, 2025, and the mention of testing the product “in the middle of the night” suggests that the reviewer could not have reasonably tested the product in such a short period. This casts doubt on the credibility of the review and suggests that it may not reflect a legitimate user experience.

I kindly request that these reviews be removed as they fail to meet Amazon's standards for genuine, helpful, and respectful customer feedback.