If you experience any sign-in issues, try the following steps:
- Verify that you are using the correct email and password combination.
- Ensure that there are no extra spaces in your password. This can happen when you copy and paste your password.
- If you are prompted to enter a Two-Step Verification code, verify that you entered the most recent code you received; older codes will not work. For more information, see Two-Step Verification FAQ.
- Clear your browser cookies and cache or try logging in with a different browser or device.
- Use our Password assistance page to verify whether the email address you are using is the one registered in our system.
- Log on to Seller Central using your new email and password combination.
If these steps do not resolve the sign-in issue, please contact Seller Support using this form and describe the issue in detail.