Hi @Seller_RSwABJNHpHnEZ,

I don't know if you are aware but USPS has initiated a deliberate slowdown of their services for a very large majority of package recipients starting today. This is an even greater issue for the many post offices that refuse to scan individual packages but rather will only scan SCAN Forms such as my local post office. Part of the adopted plan also eliminates transiting packages on Saturdays. That has a massive impact not only of delivery speeds but also combined with the no end of day package pickups at the vast majority of local post offices.

This is marketed under the article entitled "USPS Is Enhancing Service Standards" on the USPS website.

"Allowing flexibility in regional transportation schedules, which may extend service expectations by one day for mail collected at certain Post Offices, while overall improving delivery speeds for mail and packages between regions."

That quoted text means that unless your local post office is within 50 miles of a regional center (most of the country is not); those packages will not be picked up until the following business day in the morning. This is an absolute nightmare scenario when sellers are stuck in the situation like us who are in a postal area where the post office refuses to scan individual packages. We lose all types of Amazon shipping protections at this point.

How does Amazon plan to address these changes made by this carrier?

Dear Amazon Seller Support,

I am writing to report a critical issue with my seller account transition from an individual account to a business account. Despite submitting all necessary business documentation and successfully verifying my company details, my account remains in an inconsistent state, preventing me from conducting business properly.

Here is a summary of the issue:

In the Business Information section, my personal name and address are still displayed instead of my LLC’s details.

When I attempt to edit this section, my registered business address does not appear as an option.

When I try to add a new address, the country field is locked as Turkey, and I cannot change it to the United States.

In the Legal Entity section, my Business Registration Address correctly reflects my LLC’s address, but my Legal Business Name still shows my personal name instead of my company name.

As a result, my account is currently in a state of inconsistency where some information reflects my personal details while others show my business details. This issue is preventing me from managing my business in compliance with Amazon’s policies.

I have already contacted Seller Support multiple times and provided screenshots illustrating the problem. However, I keep receiving automated responses that do not address the issue. As a new seller, I am committed to following all Amazon policies and conducting my business professionally, but this system-related issue is blocking my progress.

I kindly request your urgent assistance in fully transitioning my account to a business account with my LLC’s correct details. Below, I have included previous case IDs for reference.

17469152741 17460407601

Thank you for your prompt attention to this matter. @Seller_37l8i4vuvugjG

Best regards,

Hi everyone,

I wanted to ask if anyone here has experience with the issue mentioned in the subject – Amazon's Dietary Supplements Policy compliance.

I received a notification from Amazon at the end of January [2025] stating that I needed to get laboratory tests done for my product (at an Amazon-accredited lab, ordered via Seller Central – just for context, I had already conducted private testing three times before launching the product) to be compliant. I accept that Amazon can require such things, and I actually believe it's the right approach.

My deadline was set for April 29, 2025, and I received the notification on January 29, 2025. However, my listing was already removed on February 19th.

The laboratory procedure took some time. I received the results on March 24th – my product passed all the tests successfully. The lab uploaded the results directly to Amazon, and I reported this through Seller Central. Since then, there's been silence. The case is marked as 'in progress,' and whenever I ask support how long it might take, I get the standard 'soon' response – and I already know this could very well mean weeks, or even months.

Has anyone else experienced this? Do you have any insights or advice to share? I'm particularly interested in how long reinstatement took after submitting passing results and if there are any tips for speeding up the review process.

Thanks in advance!

Has anyone else had problems with USPS delays and getting a warning of account deactivation for something out of sellers control?

I just had to delete all my FBM products due to this account being shut down will effectively put me out of business.