How Long Can A Buyer Remove Feedback?


#1

I’m sure this question has been asked and answered many times, so my apologies…once a buyer has left feedback, how much time is allowed for them to remove that feedback, if they so choose? 30 days? 60 days? Forever? Thanks in advance.


#2

Buyers can update their feedback on a seller transaction within 60 calendar days from the date they originally left the feedback. They can do this one time for every seller transaction.


#3

Buyers cannot change (update) feedback.
Their only option is to remove it if they wish.
Buyers can provide updates to reviews at any time.
I do not know if there is a time limit for them to be able to remove feedback.


#4

I quoted it from the Amazon Seller help page, so it’s correct:

https://sellercentral.amazon.com/gp/help/20231?language=en_US&ref=ag_20231_cont_G202125690.


#5

The Amazon has conflicting info:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201125570

If you left feedback on a third-party seller and would like to remove it, you have 60 calendar days from the date you left feedback. Most third-party seller feedback can’t be edited, only removed. Once you have removed feedback for a third-party seller, you won’t be able to post new feedback for that third-party seller transaction.

I imagine because one of these was written by Customer Support and the other by Seller Support to be the explanation to why they’re different. In this instance, I would trust the Customer Support article as it is a Customer facing issue.


#6

I think that by the word “updating” they actually mean removing.

Everyone knows that it isn’t possible to edit a feedback. Just delete it.


closed #7

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