How do i get ratings?


#1

Hi, i sell a lot of small items, and i’d like to know the best way to go about asking customers for ratings?..they used to have a button that allowed you to contact them for that reason, but it seems to be gone. What should i do? Is there some new standard on this issue? -Kate


#2

There is a new button that asks for reviews. In general Amazon sellers get maybe 1% feedback.


#3

where is this located?..i looked through the Orders menu?


#4

It’s on the order detail page.

It will not appear right away.

Which is as it should be as you don’t want to send a request until a few days after they receive the order.


#5

i went 3 weeks back to request in reverse, and the tab gives you several options, but request review/feedback doesnt seem to be one of them anymore.


#6

No tabs on that page.

The order detail page.

ReqReview


#7

If you are going to do this, it will probably help if you have more precise usage.
Sellers are rated with feedback.
Products are rated with reviews.


#8

That’s true.

But, as it happens – the button requests both.