It is up to you to protect your business, not Amazon. Amazon’s policies only go so far as to protect your data and identity. For the past 10 years, we have, we have filed court cases to get them removed. Most states have some sort of interfering with the operation of a legal business with the intent to cause damage, laws. We will pay the 10-25 dollar filing fee and a court date will set. We save all the documentation in the Amazon communication system and may even make statements which infuriate the customer, making him use statements that will be used against himself. We have found that when the papers are delivered, most will remove immediately, like if it is not there no one knows. Some hire lawyers who ask up to drop the case if removed. And some fail to appear with the court settling in our favor. Those we send the documentation to Amazon, and they have removed them. It all depends on how much time you have on your hands.