Global rating and global review product reviews


#1

I notice that product reviews are getting more and more. I can see that a global reviews has a text review but global rating does not. Both are combined for a total number of product reviews.
How does one leave a global rating? I tried to do it on some stuff I bought but it forces me to write a text review which would be considered a global review.
Anyone know how one leaves just a global rating?


#2

That’s the key difference, Review & Rating.

If you are eligible Amazon will let you leave a Review, which they make you provide a title and body to.

Ratings on the other hand cannot be given unless prompted by Amazon. Amazon can let you know if you can rate something in a few ways. The most common way in my experience is for an Amazon Alexa device to ask you what star rating to give to the item. So if you ask a question it will finish the question, and then ask you to rate like this: “You recently purchased ‘Brand-Bath Towels’, how would you rate them on a scale of 1-5?”.

I have also been prompted to leave a rating on the Amazon app on my phone at the top of the home page and by push notification.


#3

Interesting. Is this written in policy anywhere? I find it odd that a competitor has 5 x global rating verse global review where as I have 2 or in some cases closer to 3 to 1. I thought maybe they are manipulating reviews.
I know they get more because they do FBA and Amazon makes it much easier to leave a review when they send requests verse when they send a request for FBM there is no button included to leave one.


#4

FBA products will always have leverage over FBM products. It is easier for Amazon to track things on FBA products as well. There is always a chance they are manipulating reviews though, always a chance.