user profile
Sign in
user profile

GetMyPriceASIN returns inconsistent data

by Seller_LPonn4GDP3aGY

I am calling the GetMyPriceASIN with 4 different ASINs. Each time we call the API we get different results. Some times we get data for all 4 ASINs while other times we don’t. One call will return data for 2 items and no data for the other 2 items.

Has anyone else noticed this anomaly with the Products API? This started a couple of days ago.

Tags: ASIN, Pricing
00
44 views
9 replies
Reply
9 replies
Quick filters
Sort by
user profile
Seller_sBxc6CroAIJwm
In reply to: Seller_LPonn4GDP3aGY's post

I’m seeing inconsistent data on the GetMyPriceSKU call. It started on June 1 2018.

SKUs that have been active (with lots of instock merchandise) are not showing any offers when queried with the GetMyPriceSKU call. But then a couple of hours later they will show an offer. And then a couple of hours later, again no offers.

Constant back and forth. This is happening for a LOT of SKUs (over 100) in European Marketplaces (DE, FR and UK).

Can anyone help with this issue? Any Amazon MWS people out there that can find out what’s going on?

Thanks

Reply
00
user profile
Seller_LibY5iAwDxVzh
In reply to: Seller_LPonn4GDP3aGY's post

Not sure if this might be related, but there’s been a lot of intermittent issues on SellerCentral since the 1st, maybe the 31st, along with the APIs sometimes responding with “Service Not Available” errors.

Reply
00
user profile
Seller_LPonn4GDP3aGY
In reply to: Seller_LPonn4GDP3aGY's post

We have concluded that the API has failed 100% of the time now in EU. I anyone else seeing this. Have you received any response to this issue?

Reply
00
user profile
Seller_Sdf94mopZ5Wxw
In reply to: Seller_LPonn4GDP3aGY's post

This is happening in the GetLowestOfferListingsForASIN call as well.

Randomly getting empty responses.

Reply
00
user profile
Seller_9m6nVZmxzor75
In reply to: Seller_LPonn4GDP3aGY's post

This is Paul from ChannelMAX.
We are seeing the same issue. It was random for last few days (since June 1), now it’s totally broken. The node of the response XML is completely empty. As of today, this call is failing for all SKUs in UK, DE, FR. IT and ES.

Reply
00
user profile
Seller_b6kWwWKiudvoW
In reply to: Seller_LPonn4GDP3aGY's post

Hi,

We are working to find the root cause of the issue and we will update on this thread once the issue is identified and fixed. Sorry for the inconvenience caused.

Reply
00
user profile
Seller_9m6nVZmxzor75
In reply to: Seller_LPonn4GDP3aGY's post

Dear MWS Team, Thank you for looking at this critical issue.

Please note that this problem now has started with Amazon India also. It has started at 6:30 AM EST, June 7th.

Thanks
Paul
www.ChannelMAX.net

Reply
00
user profile
Seller_9m6nVZmxzor75
In reply to: Seller_LPonn4GDP3aGY's post

Dear MWS Team,

Thank you for taking care of it. Also we have noticed that Amazon has sent sellers an update with regards to this issue, which is very helpful, thank you !!

Thanks
Paul
https://www.channelmax.net/

Reply
00
There are no more posts to display
Go to original post

Similar Discussions