Having just created a Seller account, I came to the forums in hope of finding information helpful for beginners, but I was a bit disappointed to see such negative sentiment. That said, knowing negative feedback is often the loudest, I figure there must some of you who are still going strong in 2025.

So, who is enjoying the Seller in experience in 2025, and what's the best piece of advice you could give a newbie?

Background: I work a 9-5 and I'm looking into this as a way to bring in extra money, either through FBA or FBM (haven't decided yet). I don't have a private label product but would be interested in going that route once I've become familiar with the platform and first found success with OA or wholesale.

I've found Seller University to be helpful for understanding the platform, but it doesn't go as deep into the principles behind e-commerce as I was hoping. Shipping, fulfillment, and pricing, I feel good about. Product Discovery is where I'm hung up and would appreciate guidance. What are you using for product discovery? Second, any tips for Sourcing Suppliers? What qualities do possess as a seller that you believe have helped you secure sourcing deals?

Thanks,

Ciabatta

Good morning!

Can someone please help me with case id 17537191041?

Item was sent and delivered on time, using label that is claim protected. Still, claim is counting against our odr and was debited from our account.

We appealed, twice, seems like nobody is reading. We appreciate your help.

@Seller_l3eCP9f1PtJXC@Seller_n0bKq1dyUC1yP@Seller_CnfW62x6yxvJw@Seller_Udi0JNbTrsmUV

Anybody else getting this error message when trying to ship to FBA? did they implement a new policy I'm not aware of?

AWD Shipment STAR-RJJWG3A6NUXAK was delivered by a partnered carrier more than a month ago. More than two weeks ago, it moved to "checked-in" status. Five days ago, I was told that it was being unloaded. Unfortunately it still remains as "checked-in." This is my first time experiencing an excessive delay/problem like this with AWD.

I opened Case 17508356221 two weeks ago and have followed up regularly always getting the same "we are investigating" answer.

I am very concerned as clearly something is wrong. Could a moderator kindly help with getting an answer? Thank you!