FDA Approved Feminine Hygiene Products Manufacturer Rejected on Amazon?


I Purchased Menstrual Cups from a Manufacturer in China.
Before purchasing, we verified that the manufacturer is approved by FDA and we also verified GMP and FDA certifications on FDA Website.
Next, we applied to Amazon by submitting:
-Commercial Invoice (Used for Import)
-Photos of Product
-FDA Certificates and website links
-Certificate of Analysis.

However, our application is rejected and we received below mentioned email from Amazon:
"We have reviewed the information you provided and determined that it does not meet our requirements. To allow us to continue processing your application, please address the following issues:


  • We were not able to verify the supplier information listed on the invoice provided. Please provide an invoice with valid, verifiable supplier information"