Just ran order report for only 2 ASIN’s of Skinny Jeans for past 30 days for 1 style 2 Colors;
19 sold (volume not the issue here, please focus on %'s) with 6 Returns.
FBA and FBM sales - almost half; 8 of the 19 total sales for these 2 ASIN’s were thru FBM.
According to the report; 11 Sales FBA with 6 RETURNS / 8 sales FBM with 0 Returns. Same 30 day period, Same 2 ASIN’s.
The Zero FBM returns, tells me this is not a quality or sizing problem.
And this is Not a fluky one time occurrence either, this has been happening to a few other ASIN’s for most of 2016.
11 FBA Orders, 6 or 55% were Returned
8 FBM Orders, 0 or ZERO were Returned
Some responders scoff at the suggestion of competitor involvement due to “lack of volume” of sales. Too small of a store to be bothered with they’ve implied? Who Knows the Motivations of shady unethical sellers?
What I do know is this - there is an inarguable disparity in Returns rates per Channel for Same ASIN’s over Same periods. The Zero Returns on FBM Channel indicates for me at least, that this problem is not a quality or listing copy issue?