FBA Inbound Service - Box content information


#1

Has anyone been successful sending in box content information (dimensions, weights) using MWS for Non amazon-partnered carriers?

amazon seller support has been ineffective in helping us do this. (The amazonseller support AI must be drunk, it is totally useless).

I am aware we need to send in a feed POST_FBA_INBOUND_CARTON_CONTENTS but this feed has no mentions of dimensions, nor weight.

Tia,
Carl


#2

Answering my own question:

I escalated this issue with amazon seller help and got a resolution.

For non-partnered, small parcel shipments, dimensions and weights are determined by amazon via the tracking numbers. Hence sending in carton information feed with tracking numbers is sufficient for amazon, they fetch box details from the tracking data.

good luck,
Carl