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FBA Export - some variations eligible, not others?

by Seller_b6zVXkuxEAEwJ

Hello there,

First time posting, but am struggling to get an answer to my question from Amazon.

I have a product with 4 variations all of which were available for FBA export. Suddenly, 2 are no longer available for export however they are the same product yet different colour.

Anyone had experience with this and what did you do to fix it? Is it a setting? FBA Export is enabled and the FBA Export report shows all 4 ASINS are eligible.

Any help appreciated.
Thanks

Tags: FBA
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