FBA Disposal I did not set up


#1

I just noticed an order for 7 units of something. Thinking…cool…I look closer and notice it’s non-Amazon.

Somebody set up my inventory to be disposed of and I have no idea why. Has anybody had this happen where product just magically gets added to a disposal order?

Confused and angry. Between this and products that were “deleted” that I never deleted from FBA it has been a frustrating few days.


#2

One time might be a glitch but multiple as you suggest is likely that some-one has access to your account and is messing with you. Check to see that your deposits are going to the right place and change your pass word.
Dwight


#3

Deposits are fine. I wrote to Amazon about a 7 unit disposal. Could be all the new workers and stuff like this is going to happen?


#4

Hello @mando,

We reviewed the removal order in question and found that the product included in it is a ‘Meltable’ item. As per our FBA policies, FBA accepts meltable products from October 16 to April 30 only. Meltable inventory stored or arriving at our fulfillment centers from May 1 to October 15 is marked unfulfillable and disposed of.

You can find more information about this in the following help page:
Meltable FBA inventory

Please note that any cancelled units in the original disposal order will most likely be included in a second order to make sure the items are removed from inventory. Remember that it’s a violation of policy to cancel required removals.

If you have any additional questions or concerns, please reach out to our Selling Partner Support team.

Contact Us

Regards,
Alejandro