Hello Sellers & Amazon Support,

I am facing an issue with enrolling my registered trademark in Amazon Brand Registry. Here’s the situation:

I filed a trademark application with the USPTO and later received my official trademark registration.

Before my trademark was registered, another party also filed for the same brand name, but their application was later rejected, and their trademark status is now dead.

Despite this, the other party successfully enrolled the brand in Amazon Brand Registry.

Now, when I try to enroll my registered trademark, Amazon rejects my application, stating that the brand is already enrolled.

I contacted Amazon Brand Registry Support multipletimes CASEI D 17492359771, but they told me to contact the current brand owner to be added as a user. However, that person does not have an active trademark, and I am the legal trademark owner.

My Questions: @Seller_PIHyltK09pbl3 @Seller_RSwABJNHpHnEZ@Seller_l7Jtck9jxnEA0@Seller_4GjtS9k0cnHHv@Seller_guPeMXBrBxqyU

How can I reclaim control of my brand on Amazon Brand Registry since I am the rightful trademark owner?

Has anyone faced a similar situation, and how did you resolve it?

What is the best way to escalate this case to Amazon so they recognize my trademark rights?

I have all the necessary proof, including my USPTO registration certificate and documentation showing that the other trademark is dead. Any guidance on how to move forward would be greatly appreciated!

Thanks in advance for any advice!

Dear Amazon Seller Community,

I need to share a disturbing situation happening to my store right now - I received 10 chargebacks in a single day, all claiming "item not received" despite valid tracking showing successful deliveries. This has never happened before, and I strongly suspect organized fraud.

Here's what's happening:

Buyers are not contacting us at all - they go straight to their banks to file chargebacks.

mazon is counting pending chargebacks against our metrics, putting our account at risk.

We shipped all orders on time with tracking, yet we're being penalized for issues completely out of our control.

This is unacceptable because:

We fulfilled our obligations (shipped on time, provided tracking)

Buyers are abusing the system by skipping seller communication

Amazon is punishing us for fraud we didn't commit

We need Amazon to:

Remove these fraudulent chargebacks from our metrics

Provide better seller protection against payment fraud

Investigate these obviously fraudulent accounts

Fellow sellers:

Have you experienced similar sudden chargeback spikes?

Any advice for protecting our accounts?

How can we collectively push Amazon to address this?

This is clearly an organized attack. We need Amazon to step up and protect honest sellers!

@Seller_FJwyF3iu5qxUY @Seller_1KYLYkgAlu4xX @Seller_s3amN64nZ4y9V @Seller_RsATYbG9XP0HP @Seller_ovM5p622oIbGp @Seller_RsATYbG9XP0HP @Seller_t9kvdr2yixQej @Seller_khUF6HPR2AHxu @Seller_nS0jcFQNDLG3e @Seller_khUF6HPR2AHxu @Seller_vtQxROP6UNr1O @Seller_l3eCP9f1PtJXC

Hey all, I have been selling my own hand made product on Amazon for about 4 years, I have several products that are my brand/company and my created listings, I am the only seller. A month or so ago on all the products I sell the buy box is gone. My account health great, all ratings are great, no issues that I can find anywhere. Amazon support is of no help, they just give the same cookie cutter reply. Does anyone have any idea how to find out why this has happened, something on my account? Something in the listing (all of them at the same time though, so hard to believe it is a product listing problem after 4 years). These are all FBM products, I do not do any FBA. My sales have gone down 80%+ since this happened, this is how I provide for my family so it is rather stressful.

Here is a case when I tried contacting support about it, anyway this can be escalated. 17206078791