This morning we received 2 notifications from Amazon. One of which is alleging Intellectual Property Rights Infringement and the other alleging Trademark Infringement. 3 of our listings in total were shut down.
The company that is claiming to own both of these rights is 3PM.AI.
They obviously don’t own any rights to these products and listings. I already spoke with my sales rep for the products as we purchase them directly from the manufacturer. They have NEVER dealt with 3PM.AI nor ever even hear of them.
Judging from their website, they are some extremely shady 3rd party bot software that scans listings looking for fraud. For some reason, Amazon believes their claims and shuts down listings and sellers.
I tried emailing the contact email on the violation for 3PM.ai and the email of course bounced back.
I went ahead and sent 2 appeals for the violations to Amazon. I simply explained the situation figuring someone would read them and reinstate the listings.
1 of which was granted and the listing was put back up. The other was quickly denied and again referred me to have 3PM.ai withdraw the claim.
This is absolutely ridiculous. Our seller account should not be in jeopardy due to this fraudulent company.
We are going to send Amazon a letter from the manufacturer tomorrow that grants us permission to sell their products on Amazon. We are also considering taking legal action against 3PM.ai and would encourage anyone who gets violations with them claiming to be a trademark holder to do the same.