I sent in a shipment of 480 units to Amazon early January using an Amazon Partnered Carrier. It was marked as “received”, but no inventory was ever added. Finally in March I was able to open a case trying to resolve the missing 480 units. I provided signed BOL and there still has been no resolution. They keep sending the same BS message that they are looking into it and will update when they have any new information… Has someone else gone through this? This seems ridiculous because they lost my inventory and have not provided any resolution.
Any help would be greatly appreciated.