My new listing is inactive when I click block reason I get: Pending Compliance checks

This listing is being reviewed for potential compliance requirements and is suppressed until this process is complete.

How long will this process take?

Thank you in advance

Asking for a mod to escalate this to someone who can fix it.

I now have several "Suspected Intellectual Property Violations" for "Trademark Misuse" of the brand name "Mega Construx." This is because someone changed the brand name attribute to "Mega Brands." If you don't know, these are the same thing. Mattel owns both of these brand names. The original brand name was "Mega Bloks," which they still use for their bigger brick toys aimed at younger kids, and they used "Mega Construx" for a few years and now they are changing their brand to just "Mega" for their main line of brick toys, all under the umbrella of "Mega Brands." The main point here is that it is all the same company, owned by Mattel.

I have a case open for this issue, #17460435981 for ASIN B075182VJP. (I also have the same "violation" for ASINs B0794K61QW and B07YT798DT, although I'm sure there are many more ASINs affected.) They keep telling me that the two brand names, "Mega Construx" and "Mega Brands," are registered separately in brand registry, and that I need to "Share a letter of authorization or licensing agreement proving that you're authorized by the rights owner to create and list products using [INSERT PROTECTED BRAND NAME] trademarked term." (I guess they couldn't decide which brand name to insert there.) Of course, the system is not asking for a licensing agreement between me (or any other 3rd party seller) and Mega Brands, it is asking for a licensing agreement between Mega Brands and Mega Construx, which does not exist because they are the same company.

There is no violation here. Someone at Amazon just needs to update their database to understand that these are the same company, and allow the term "Mega Construx" to be used in listings where the brand name attribute is "Mega Brands," and vice-versa.

I am a new seller and on my very first shipment to the FBA, Amazon lost over half my inventory. I filed the case, followed instructions, sent them all the shipping info, tracking IDs, proof of ownership, etc. They have now twice closed my case without resolution because they say my documentation was insufficient. How can my documentation be insufficient when I provided all of the listed requirements? What are they looking for in order to reimburse me? It seems like they’re using lack of documentation as an excuse not to pay me.

My product has been suspended for CPC Compliance documentation. I had all the documentation/testing/certifications by an approved lab completed before I started selling the product... Amazon never asked for me to upload any documentation when setting up the product or during the first 5 months of selling. I just woke up one morning and both of my products were suspended.

I went ahead and uploaded the documentation that Amazon requested first thing in the morning. Then as usual, Sellers have to wait on Amazon to review the documents. After waiting 48hrs, Amazon denies the CPC documentation stating that CPC test was missing Small Parts testing.... Even though it was marked as N/A because the test is not applicable to this product...The product is a size 4 soccer ball, there are no small parts. This is a legitimate testing lab that has given my products a CPC certificate and Amazon is saying its incomplete... that seems backwards.

In the response they also stated that i needed to update the CPSIA warning attribute of the product detail page. Which is not an attribute that exists in the browse node that my products are listed in.... In other words this attribute can not be found on the detail page or in the Feed File for the products node (RECREATION_BALLS). So i am being told in order to get my product selling again i need to change an attribute that is not only not applicable to the product im selling but also does not exist for me to change due to an amazon system limitation.

After a lot of investigation and time spent on the phone with not so helpful Amazon "seller support" reps explaining this issue over and over again and making no progress. Here i am on the seller forums. I have been selling on Amazon for ten years and although i am not surprised this is happening i will say this is one of the more frustrating things i dealt with..

@Seller_zukQNO61PzGckI have seen you active on this CPSIA warning attribute issue for other sellers. Do you think you could help me out?