I’ll preface this posting by stating that I have been selling on Amazon for eleven years and had enough intelligence to get a Ph.D. from Yale University.
I received a policy violation this morning for a book with the title " Antiseptics, disinfectants, fungicides, and chemical and physical sterilization" with the following ASIN, B0000CITMB. I immediately suspected that Amazon thought I was selling these products rather than a book about them.
I decided that I would try to appeal this policy violation and wasted a lot of my time doing so. I have the following comments to make:
Amazon assumes that the policy violation is correct and that their bots or employees haven’t made a mistake.
I’m a librarian and now how to search and wasn’t able to find the policy that I was violating even after 30 minutes of searching on the Amazon for the answer and also trying multiple Google searches.
I finally found the spot to appeal. If you search the ASIN above, you’ll find two other sellers who have the same book listed. I guess that I just got unlucky and had my listing examined.
I have great sympathy for sellers who get shut down in error and have trouble appealing the decision because of their not being native English speakers or having problems bureaucratic forms.