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I want to close my account beacause it is deactivated and I have appealead but they does not do anything. Please suggest me what I can do?

My account has been deactivated for many, many months with Amazon not really telling me why even after I've sent every document I can think of to send. My next effort has been to get the reserved funds that are being held sent to me and I don't understand why I can't get anyone to e-mail me back, despite being give a specific e-mail address to send my question. I'd appreciate any explanation or help with either, but most importantly I'd like the money I actually earned in sales paid Thanks.

Anyone know how to fix a few child ASIN that are not showing under the parent ASIN. I have created a case with seller support and its been a 14 days and no response from amazon, all they tell me that i need to wait 7 business days for internal team to contact me.

Case # 16610351371

Hi Everyone,

We received following message.

1. Email :

Hello,

Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account.

Why is this happening?

We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.

To view your account performance and how well it is performing against the performance metrics and policies required to sell on Amazon, go to "Account Health":

Action Taken : We uploaded internet bill as required by Amazon / Result : Submission Rejected.

============================

2. Email :

Hello

We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.

Why is this happening?

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Services Business Solutions Agreement.

Please review Amazon policy regarding Account Health by visiting "Monitor your account health":

https://sellercentral.amazon.com/gp/help/G200205250

they have applied Section 3 Now,

upon second submission we received the following message.

3. Email :

Hello,

Your Seller Central account is in violation of Amazon intellectual property policy, and as a result, it is at imminent risk of deactivation.

Why is this happening?

By leveraging a combination of automated analysis and expert human review, we found that your storefront display name is an Amazon trademark, or a term that customers could confuse with an Amazon trademark.

Infringing on the intellectual property of others is a violation of Amazon Intellectual Property Policy:

https://sellercentral.amazon.com/gp/help/external/201361070

To learn more, visit "Use of Amazon trademarks in seller display names":

https://sellercentral.amazon.com/help/hub/reference/external/GMLF63BKRULW6UME

How do I resolve this issue?

To avoid your account being deactivated, you must update the display name of your storefront so that it does not contain an Amazon trademark.

To do so, go to your seller profile:

https://sellercentral.amazon.com/sw/AccountInfo/SellerProfileView/step/SellerProfileView

Alternatively, you can complete the following steps:

1. Sign in to your Seller Central account:

https://sellercentral.amazon.com

2. Click the "Settings" gear icon and then select "Account Info."

3. In the "Business Information" section, select "Display Name."

4. Next to store details, click "Edit" and follow the prompts to update your display name.

-- The new display name should avoid any terms that are similar to or include Amazon and its subsidiaries’ trademarks.

5. Click "Submit."

What are the next steps?

What happens if I do not update the required information?

If you fail to update your display name within 10 days of receiving this email notification, your Amazon selling account may be deactivated and your listings removed.

Now we have successfully changed our store name, What further information Amazon required call options are not available.

Someone please advise.

Hello,

As I am planning to close my business on Amazon, first step is to get rid of all stock.

What is the next step? once stock balance is 0, how can I close my account/store?

I am a new seller, but even after showing listing and active products , my buy box button is missing please help.

Hello @Seller_l3eCP9f1PtJXC

@Seller_QYS7Alex1XIw4 @Seller_8hQgfj6OVZYse

I am a new seller on Amazon, and I have been facing an ongoing issue regarding Buy Box eligibility for all of my listings. Despite offering competitive pricing and having no account health issues, none of my products are eligible for the Buy Box.

I have reached out to Amazon Seller Support multiple times, but unfortunately, I have only received scripted responses that do not address my specific concerns. I suspect this may be a technical glitch because:

1.⁠ ⁠My account is new, but all my metrics are clean.

2.⁠ ⁠I have ensured my listings are accurate, properly categorized, and priced competitively.

3.⁠ ⁠I’ve even lowered my prices significantly to check if that helps, but nothing has worked.

This issue has completely stalled my ability to make sales, as Buy Box ineligibility heavily impacts visibility and conversion. I am requesting a manual review of my account and listings to determine if there’s a technical problem preventing Buy Box eligibility.

If anyone from the Amazon team can help or escalate this matter, I would greatly appreciate it. This situation is severely affecting my business, and I need a resolution as soon as possible.

Thank you for your assistance!

Best regards,

EmpireTechz.

Dear @Seller_8hQgfj6OVZYse@Seller_GEZPMc4CeQfh6

Featured offer is gone for some of the Merchant Fulfilled SKUs because of Competitive Price Error, Case ID- 16681242681. But we are not selling these SKUs anywhere below the updated price of $44.99, then why is there a competitive pricing error with $39.09? Please help us.

So recently we've been targeted by an aggressive overseas company coping our USA made products, and selling them below cost. We poked the bear because they had violated our trademark two years ago and we reported them, they emailed us with "we will attack back when we can"

My perplexation is HOW DOES HE HAVE THREE STORES?

Each store connects to the same Brand Registry store, but every seller account is named (Two Random letters / US)

All of them have the same address just formatted a bit differently. The address is a building that rents addresses/ door numbers. They had a fourth store selling snowmen and other popup decor, but looks like they dumped all the listings and that store but left them connected to the brand registered store. I've even emailed every person on the registered stores and they all respond with the SAME EMAIL.

How is it possible for them to have THREE stores, one address, they use the SAME logo for all three stores, and all connect to the SAME Brand Registry Store? It blows my mind...