A customer who placed an order using Amazon Pay on my store said they received this email from Amazon.
In it, it says: "We could not deliver your order-related email to the merchant, it was returned as undeliverable"
Do I need to change a setting that makes it so that when a customer does an “Order Tracking Info Request” (is that a thing?), that the email goes to my store’s email? Is this a setting I need to edit?
see image of email customer received: