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Welcome to our Ask Amazon Q&A with the Brand Registry partner team, focusing on your questions about Brand Registry Product Image Guidelines!

_____________________________________________________

⚡️ What You Need to Know:

The Brand Registry partner team will answer all your questions posted in this event thread on April 15th from 8 am - 5 pm PDT.

_____________________________________________________

🔍 Key Details:

The Brand Registry partner team has been listening to feedback from our sellers and understand that the image guidelines for Brand Registry applications can be challenging to navigate. Because of this, they have updated the Brand Registry Application Guide, a step-by-step guideline that details the enrollment process through self-service registration, to include a new section on product image guidelines.

For more information on this new addition, please read through this thread.

_____________________________________________________

💡 Submit questions below!

Post all your questions below! Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event. For this specific event, here’s a list of sample questions you can ask the Brand Registry team:

  • How many photos do have to submit during the Brand Registry application process?
  • I don’t have the product yet with my brand name, could I use a computer generated image for the application?

Given the global nature of these guidelines, we're hosting Ask Amazon events across multiple regions. In addition to this US event, sessions will also be held in the following countries:

  • Canada
  • Mexico
  • United Kingdom
  • Germany
  • France
  • Italy
  • Spain

All events are scheduled for April 15th, from 8 am - 5 pm local time.

Please note that this event thread is specifically for the US Forums. Links for each individual regional event will be provided soon.

_____________________________________________________

Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

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How to improve selling quickly?
by Seller_4yt6To2u4ba0T

Except amazon ads, any other ways to improve selling and rank?

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Fee calculator
by Seller_tpl0CsWdQXazY

Hi

How or where can we find the exact fees for FBA? We are wanting to see if this is a viable option for us.

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When we try to send inventory to amazon fulfillment centers , some item it shows "You already have high days of supply for this ASIN in our fulfillment centers. This product must be removed from this shipment. Consider alternative low cost warehousing and storage solutions such as Amazon Warehousing and Distribution",how to fix this issue ? pls help.

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Product Reinstatement
by Seller_mKmFZD2k934lj
Amazon replied

Hi everyone,

We’re hoping to get advice from anyone who has faced a similar situation.

We sell an EPA-registered insecticide and fungicide for plants. One of our products was recently blocked due to a pesticide claim. We submitted all the required documentation, and Amazon confirmed that the listing would be reinstated within two business days. However, it has now been much longer, and the product is still blocked.

We feel like we’re going in circles—first, the Restricted Products team asks for documents, then we respond, sometimes receive a reply saying it will be reinstated, but nothing happens. This has been going on for over a month now.

If anyone has experience navigating this or has any advice, we’d truly appreciate it.

Case IDs: 17452029141, 17432612311

Thank you in advance!

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Hi,

I have products listed as both FBM and FBA, and they're part of a variation. I'd like to update these listings using a flat file. Could you please confirm whether I should include both the FBA and FBM SKUs in the flat file?

Thanks in advance for your help!

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Hi @Seller_PIHyltK09pbl3

I can't create the shipment for this ASIN B0CHPJ1LGT because Amazon stated, "You already have high days of supply for this ASIN in our fulfillment centers. This product must be removed from this shipment. Consider alternative low-cost warehousing and storage solutions such as Amazon Warehousing and Distribution."

But this ASIN obviously needs more inventory to fulfill all the orders.

Could you please fix this issue?

Thanks!

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Issues with Amazon
by Seller_tpl0CsWdQXazY

HI

Im reading a lot of posts with issues regarding things like Amazon losing stock, Amazon deducting huge amounts and business not knowing what it's for? I am looking at changing over to FBA, but I'm really concerned about all the issues. Support also seems non existent.

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PC Certification Review Delay
by Seller_nf49JaGJvbfE9
Amazon replied

Dear Amazon,

I am an Amazon seller currently facing an urgent issue that I hope to resolve with your help and the support of the Amazon team.

I submitted my application for review on March 22, 2025, as required by Amazon. But now it has been two weeks and I have not received the results of the review. Additionally, due to the delay in the review process, my product listing has been deleted, which has had a significant negative impact on my business. My sales on the Amazon platform have been severely affected, making it impossible for me to continue operating my store normally.

Therefore, I am hoping to seek advice from everyone through this post, or if anyone has had a similar experience, I would appreciate it if you could share your solutions.

At the same time, I sincerely request that the Amazon team provide assistance as soon as possible to restore my listing and inform me if there are any other measures I need to take to expedite the review process.

Thank you all for your support and understanding. I look forward to resolving this issue quickly so that I can continue to offer quality products and services on the platform.

Thank you!

Case ID:17460763921

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FBA New enrollement
by Seller_tpl0CsWdQXazY

Hi Sellers,

When enrolling for the FBA, how does Amazon know which is the correct product to send, if our products are very similar? Before sending the inventory to Amazon, would we need to allocate barcodes or sku numbers to each item?

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This error just popped up on the page, when I am trying to submit my first product for listing. Picture attached.

Does anyone have a clue what could have caused it please?

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