February 1, 2021
New Payment Service Provider policy
As part of our continued effort to make Amazon the safest and most trusted store in the world for customers and sellers, we are launching the Payment Service Provider program to enhance our ability to detect, prevent, and take actions against potential bad actors so we can continue to protect customers and sellers from fraud and abuse. Sellers that choose to use a payment service provider (PSP) to receive their Amazon store sales proceeds will be required to use a PSP that is participating in this program. We are notifying you now so that you have sufficient time to change or contact your PSP if needed.
- Do I need to take any action?
If you do not use a PSP, but instead are using a bank account directly issued to you by a bank, no action is required.
If you use a PSP that is already signed up to participate in the program (including LianLian Pay, Payoneer, PingPong and WorldFirst), no action is necessary. We are working diligently to enroll additional PSPs into the program as soon as possible, and will continue to update this page with participating PSPs.
If your PSP is not yet participating, we recommend you contact them to learn about their plan to enroll in our Payment Service Provider program. If they do not plan to enroll, you should switch to a participating PSP or use a bank account directly issued to you by a bank by May 31, 2021. Detailed instructions on how to make the changes are available here.
Beginning on March 1, 2021, sellers adding a new bank account from a PSP must use a PSP that is participating in the program.
- What if I continue using a non-participating PSP after May 31, 2021?
Sellers who continue using a bank account from a non-participating PSP after May 31, 2021 will be subject to a longer disbursement reserve period of up to 21 days after the latest estimated delivery date (click here for more detail on payments based on delivery date).
Beginning on July 15, 2021, we will stop disbursement to sellers using non-participating PSPs altogether.
- What should I do if I am using Amazon Currency Converter for Sellers (ACCS)?
If you are using ACCS and are disbursing your Amazon store proceeds to a bank account directly issued to you by a bank or by a participating PSP, no action is necessary. If you are using ACCS to disburse to a bank account issued by a non-participating PSP, refer to Question #1 above to determine whether you need to take action accordingly.