Effective August 31, 2022, Amazon will automatically authorize US return requests and provide buyers with a prepaid return shipping label for items belonging to the following categories:
- Sexual wellness
- Business, industrial & scientific supplies > Professional medical supplies
- Business, industrial & scientific supplies > Professional dental supplies
Returns for the following product categories will continue to be sent for manual authorization:
- Handmade
- Amazon custom
- Certified preowned watches
- Non-physical items (for example, warranties, digital software, or digital coupons)
- Items that are non-returnable by law and dangerous goods
For more information, go to Manage seller-fulfilled returns.