Our company has 2 different warehouse locations where we create products and ship to the customer via that location, one in Jacksonville and the other in Austin. However, we want to have our shipping labels display our main return address in Jacksonville. So our first attempt to change the ship From address did not work. On an Austin order, we set the FROM address on the label to the Jacksonville location; however, Amazon only provided shipping services from Jacksonville location rather than the Austin location. So now we know that the ship FROM is tied to the shipping services selection list.
So our application is using the Merchant Fulfillment Web Service to fulfillment our Amazon Prime orders. It uses GetEliglbleShippingServices (list shipping services from that shipment location) and CreateShipment (ShipmentRequestDetails Class creates shipping request from the choosen shipping service and prints the label). We want to customize that shipping Label with a From address that set to Jacksonville location.
I was wondering if it is possible to use the functionality ‘LabelCustomization’ in the ‘ShipmentRequestDetails’ Class ? Would this give me the ability to edit that From Address text ? Or if there is another solution, please let me know. thanks