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Can't login to Brand Registry no matter what I do!

by Seller_FjQ1Pgb8knPvJ

I can’t seem to log into my Brand Registry account and despite eating out to seller-central and brand registry support, I have received no help in addressing this issue.

I get an error message that says my password is incorrect, even when I change my password!!

When I call the brand registry phone number that I got from seller support on a phone call, it gives me an indefinite “all circuits are busy. Try again later” message. ARGHH.

Does anyone have any solutions?

Amazon, if you’re reading this, I really would like to log into my BR account! I already have a brand registered there but can’t access it.

Extremely frustrating.

Thanks,
Wendy

Tags: Brand Registry
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Seller_sUfyk7ajzPzny
In reply to: Seller_FjQ1Pgb8knPvJ's post

May I ask if you can sign in via the link at the top right corner of the Brand Registry Help page (link)?

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Seller_FjQ1Pgb8knPvJ
In reply to: Seller_FjQ1Pgb8knPvJ's post

No I cannot

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