Canceling MCF order is a joke


I put in an MCF order and it didn’t ship out for many days past the ship-by due date so I cancelled the MCF order and shipped it out myself. I received a notification that the order would be cancelled in 15 minutes. Three days later I receive a ship alert saying my MCF order has shipped. WTF!? This has happened on a few occasions and now my customer will receive duplicate orders and there is nothing I can do about it (unless it’s a rare customer who returns it, which almost never happens) and to add salt to the wound Amazon won’t reimburse the MCF fees. WTF is going on with MCF where it makes you jump through hoops to cancel an order with no certainty that it is cancelled. Horrible.

closed #2

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