Subject: Request for Reconsideration of Barcode Defect Assessment (Case ID: 17252680791)
Dear Amazon Team @James_Amazon,
I need your help to finally remove this error from my FBA Inbound Performance.
Case ID: 17252680791 – Barcode Cannot Be Scanned
I understand the importance of meeting Amazon’s FBA requirements and always strive to follow them precisely. However, I respectfully disagree with the defect assessment related to this shipment.
As shown in the images I provided, the barcodes on my products were printed using high-quality thermal printing. Specifically:
The labels are clear, sharp, and fully legible
All barcode elements, including the last line, are intact and scannable
Labels were securely applied—no folds, smudging, or damage
I ensured all SKU labels were properly attached, scannable, and clearly visible before shipping. The images I submitted clearly demonstrate compliance with Amazon’s labeling policies.
I kindly request a thorough review of the provided evidence and a reconsideration of this defect. If necessary, please escalate this case to the appropriate team for further evaluation.
Thank you for your support and attention to this matter. I look forward to your resolution.
Best regards,
Busy Bee Unlimited