Can’t intercept package

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_EaXxdawRo2l6o

Can’t intercept package

I goofed and sent the wrong sized item out USPS, and now am not able to file a package intercept for some reason.
The post office had closed right after I dropped everything off, so it was impossible to reach them by the time I got home.

Would anyone else like to see Amazon provide a package Intercept link for us?

The other issue was not being able to repurchase a shipping label through buy shipping, which is another issue I’ve run into and would like to be changed. You sometimes need to buy shipping again and can’t void the prior label.

I’ve read that a few sellers over the years have been able to “recall” packages when buyers file a-z before delivery. I’m not sure if this is USPS or may be another carrier, but right now I’m left hanging and would like to avoid troubling the customer at all, when I should be able to fix it easily.

Any thoughts? :hatching_chick:

460 views
22 replies
Tags:Lost shipment, Shipping, Shipping labels, USPS
00
Reply
22 replies
user profile
Seller_8Wfpcf6cHQaPy

USPS charges $11 for a parcel intercept. Follow the Intercept a Package, directions.

40
user profile
Seller_NOnISuwcM2bDd

I have run into a similar issue as this. Buyer called in to cancel order after it had already shipped and I was not able to recall shipment. Buyer was nice enough to use the UPS prepaid shipping label to return the product to us. If you havn’t already I would reach out to the buyer to give them a heads up. Can also prevent a negative review from them thinking they are only receiving the wrong sized item.

10
user profile
Seller_mUAFSHRNpTAio

when you consider truck shipments there can be as many as 50 different shipping possibilities so an intercept link would not be possible

10
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_WEh0QfnGXpAq8
user profile
Seller_lxspRZ55RYVrQ
user profile
Seller_o799JQbExSUdQ