I recently created an FBA shipment using the Amazon-partnered carrier (UPS), with the following details:

Shipment ID: Fxxxxxxxx

Amazon Reference ID: 5xxxxxxx

Ship From Address:

Could you kindly confirm whether a UPS pickup was scheduled for this shipment or if I need to drop off the package at a UPS location myself?

Everyone always bashes Amazon's service but for a change I wanted to share a great experience. Note due the weight 99% of our orders ship in multiple boxes We had 2 buyers leave a Neg feedback because they did not receive their complete orders, then send a message saying they are missing parts. We replied to the messages letting them know that the order was shipped in multiple boxes, we also ran the tracking and it showed that the additional boxes were still in route. The other boxes delivered the following day. We sent the buyer another message letting them know that we did see the other package did deliver. None of our messages were responded to including the request to revise the feedback. I requested a feedback removal which of coarse was denied. So I contacted Amazon via chat presented my case they proceeded to tell me to please bare with them while they look into it. They came back to the chat and said that we were right and they removed the 2 neg feedback's. Personally I figured I was wasting my time but low and behold I was not. Kudos to the Amazon chat person I was dealing with.

Hello seller community! I'm a relatively new seller on Amazon. I've had my account open for a year and a half, but I started listing products less than 6 months ago. All FBA.

I recently opened an account with an authorized reseller and listed some ASINs for FBA fulfillment. However, I discovered that my account is NOT eligible for Featured Offers in FBA Fulfillment. I'd like your help figuring out what the reason could be to resolve this.

Additional Information:

- I don't have any feedback yet.

- I don't have any Account Health violations (and I haven't had any).

- I don't have any Performance Notifications.

- Products listed with good ratings.

- I have VERY competitive prices.

- I have perfect delivery times.

IMPORTANT: I ​​bought the house I live in in 2021, but the previous owner was selling on Amazon, and after he left, I received between 10 and 15 returns from him at my house. I don't know if this address is associated with a seller who may not have had the best service. (But if that's the reason, it's very unfair to my new account.)

I opened a case with Seller Support (Case ID: 17560682091), but they tell me they can't reveal the reason. However, they tell me to review the authenticity claims (which I don't have) and the chargebacks (which have been very few, less than 1% per month).

If you have any other questions that might help me clarify this, please don't hesitate to ask. And if you could tag the Amazon Forum moderators, I'd greatly appreciate it.

Can someone at Amazon help me with this issue, please... @Seller_l3eCP9f1PtJXC @Seller_zukQNO61PzGck @Seller_ovM5p622oIbGp @Seller_GEZPMc4CeQfh6 @Seller_R6oYCnTB9O1Uy @Seller_khUF6HPR2AHxu @Seller_l7Jtck9jxnEA0 @Seller_7e4TizkSOVtBf @Seller_RsATYbG9XP0HP

Anybody else getting this error message when trying to ship to FBA? did they implement a new policy I'm not aware of?