Recently we got warning from Amazon due to carton oversized issue,
we were told that an oversize unit which is under 25", cannot be packed multiple units within a carton exceed 25".
Here is the language on the official Seller Central website regarding Oversize Carton. “Boxes containing multiple standard-size items must not exceed 25.00 inches on any side. A box may exceed the 25.00 inch limit if it contains oversize units that measure longer than 25.00 inches.” (Please refer to full policy in below image.)
As you can see, the first sentence doesn’t apply because this is an Oversize item. The second sentence doesn’t mention anything that sellers may NOT do. Which means it does not clearly stat, that seller can’t ship an oversize unit, which is under 25", in a carton exceed 25".
So as far as I can tell, we didn’t violate any rules per the official language on official website.
anyone meet the same issue? Please any advance is greatly apprestrong textciated!